Freelance Writing Jobs: How to work with new clients

Freelance writing jobs are exciting; there really is something new and different to do every day. This includes working with new clients.

Here are some rules to keep in mind:

1. Always be professional. I know you’re working in your pajamas with the stereo blasting, but when a new client contacts you, he or she doesn’t necessarily know that: Always answer requests professionally and promptly. Always err on the side of formality in your email, (Dear Mr. (name) rather than Hey Joe).

2. Get the details. If a new client says ìI need 5 articles on healthcare,î before you quote him or her a price, find out more information:

How long should the articles be?

What keywords do you need?

What keyword density does he or she want?

What is the purpose of the articles (for a brochure or website, for a newsletter)?

What is the purpose of the publication or website (to sell a product, to provide advice)?

What aspect of healthcare should the articles discuss?

When are the articles due? (You can generally charge more for freelance writing jobs with a tight deadline)

Is there an existing website or sample? (If so, is the client happy with it or is there something different they want?)

3. Get it in writing. You may think you know what the client wants but you may be surprised to find out he wants something completely different. As soon as you’ve gotten answers to the questions in Step 2, write them down. This will become the basis of your price quote. This way the client will know exactly what you will provide.

4. Carefully consider the answers in Step 2 as you create your quote. Can you really deliver the articles by the deadline? How much extra research will you need to do? Have you looked at the website or other reference materials?
5. Create your bid and submit it to the client. Offer to answer any questions about the freelance writing job. Ask for a deposit (or the full amount) before work begins.

6. Write the articles, following the information you received in Step 2. Ask the client for any clarification you may need. Be sure to proofread your finished work (and have someone else read it too).

7. When you are finished, send the client an invoice for the balance of your fee. Do not send your finished work until you receive it. Offer to make any necessary revisions.

8. Address concerns quickly and promptly. Make the revisions requested. If you disagree with a request, politely and professionally state your reasons.

9. At every step of the process, simply and sincerely thank the client for his or her business. Ask to be considered for future projects and for referrals.

10. Ask the client for a testimonial. This can be done in several ways: You may write up a brief testimonial and ask to insert their name. You may ask to quote any comments they made about your work. You may ask them to write a sentence or two about the project. Explain that you will use the testimonial to promote your business.

11. Query the client every three to six months to ask about additional freelance writing jobs. Mention the work you’ve done previously.

To successfully work with clients on freelance writing jobs you must take care of your customer. Treat them as you would want to be treated and you will soon have clients beating a path to your door.

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